Frequently Asked Questions
Hours and Location Inquiries
A: Extra Car Airport Parking is conveniently located at 16300 International Blvd in Sea-Tac only minutes from Sea-Tac International Airport.
A: Our Sea-Tac Airport parking facility is a 24-hour operation. We are always open.
A: From I-5 Southbound, take exit #154 (toward SeaTac Airport/518 Freeway Burien), take the Hwy 99 South exit.
From I-5 Northbound, take exit #154 (toward SeaTac Airport/518 Freeway Burien), take the Hwy 99 South exit.
From I-405, take the Hwy 99 South exit.
Proceed south on Hwy 99 South, also known as International Blvd. We are located on the left side just past the second traffic light. NOTE: Because it is a divided highway, proceed to the third traffic light and make a U-Turn when you see Motel 6.
From I-5 Northbound, take exit #154 (toward SeaTac Airport/518 Freeway Burien), take the Hwy 99 South exit.
From I-405, take the Hwy 99 South exit.
Proceed south on Hwy 99 South, also known as International Blvd. We are located on the left side just past the second traffic light. NOTE: Because it is a divided highway, proceed to the third traffic light and make a U-Turn when you see Motel 6.
Beware of interactive driving directions from Yahoo and MapQuest. They say to make a u-turn at the wrong street, causing our customers to go the wrong direction on SR 99. Make your u-turn at the Motel-6 south of 160th.
General Questions
A: Extra Car Airport Parking offers full service valet parking.
A: Quick and convenient vehicle drop off location to allow for quick check in and loading of shuttle bus. No searching for an open parking stall or walking to a shuttle stop for pick up. Luggage assistance and quick shuttle service to the nearest check in point for your airline. Upon return, you do not need to find your vehicle, we will have it near our main office where you arrived to park. Our location is also only two blocks from all freeway entrances and exit.
A: Yes, Extra Car Airport Parking provides shuttle transportation to and from Sea-Tac airport. We are just a short, 6 minute drive to your terminal.
A: For fastest responses please email questions to reservations@extracar.com or fill out our Contact Form. If you have a question that is high priority, please feel free to call our Seattle Airport parking office at 206-248-3452.
A: Unfortunately we do not currently accept motorcycles at our valet location
A: If you booked a reservation ahead of time, you will present the reservation you received with your reservation e-mail. This barcode can be read from your mobile device, from the Extra Car Mobile App or printed out. If you did not receive a barcode with your registration from a third party, please contact that company about receiving a barcode prior to your stay.
If you did not make a reservation, please check in with our cashier on arrival.
If you did not make a reservation, please check in with our cashier on arrival.
A: When you have collected your luggage, please proceed to the parking garage level 3 and dial “77” from a courtesy phone at Island 1 or Island 3. Notify Extra Car Airport Parking that you are ready to return, let the agent know what island you are waiting at and your ticket number (claim check ticket) and a shuttle will be there momentarily to bring you back to your car.
A: Please see cashier upon exiting the shuttle to obtain your car keys.
A: We recommend adding 15 minutes to the time your airline recommends, this will allow for check in and the ride in take the shuttle to the terminal and make your way through security.
Rates And Reservation Inquiries
A: Online and Drive Up Rates are calculated by calendar day. Each day begins at midnight. A one hour grace period is allowed both for arrivals beginning at 11pm and departures through 1am. Please feel free to contact us directly with any additional questions.
A: No, you do not have to book a reservation. We welcome drive up customers and will provide you a claim check ticket upon entrance. However, making a reservation does guarantee a space within the parking lot. If we are at capacity, only travelers with a reservation are guaranteed a space. If you’d like to make a reservation before entering the lot, please visit our reservation page or book on the mobile app.
A: Yes! Please inquire about our frequent parker program and/or feel free to contact us at reservations@extracar.com or 206-248-3452.
Q: Is the price different if you do not make a reservation ahead of time and just pull into the lot?
A: Yes, the drive up rates are listed under our price buttons on the homepage. Rates are subject to change.
A: Oversized vehicles (i.e. such as, motorhomes, dually trucks, vehicles with cargo carriers) will be charged. Prices quoted are based on Standard Sized Vehicles ONLY. Extra Car Airport Parking reserves the right to charge a surcharge on, or decline, certain oversized or modified vehicles. Vehicles longer than 17 feet bumper to bumper incur a $2.00 per day surcharge. Pick Up trucks with Crew Cab (or four doors), with dual rear wheels or a wheel base over 11′ 6″ (center hub to center hub) will not be accepted. For Questions, please call 206 248 3452.
A: No, a picture from your phone works as well!
A: We do ask for 24-hour notice, or a one day fee applies ,however; if your travel plans change and you do not park in the lot, we can absolutely change your travel dates and times. Current rates are applicable.
A: You may modify, edit, or cancel your reservation through your confirmation email or through your rewards account. If you have any issues, please contact Extra Car Airport Parking at reservations@extracar.com.
A: If you stay longer, we will just charge you for the additional days. If you come back sooner, we will refund you. Refund Policy: Full days of charge will be refunded. Please contact us directly for a refund.
A: If you need to park in the lot longer than your reservation, you are more than welcome. Unfortunately, we cannot accept multiple reservations so you’ll just have to pay the additional amount upon exiting the lot.
Frequent Parker Program
A: New smart cards and reloads can be purchased by emailing reservations@extracar.com or at our facility on arrival or departure.
A: Smart cards must be presented on arrival and departure of our facility. There is one master card and two key ring cards given at the time of purchase.
A: Absolutely! As long as the card is presented on arrival and departure, you can give you card to someone else to enjoy days.
A: Smart Card days never expire, however inactivity of 24 months or more requires a reinstatement fee of $25.00 to re activate a smart card
A: Smart Cards can be deactivated to preserve remaining days in the event of a lost card. There is a $25.00 flat fee to program and issue a replacement smart card.
A: Smart Card holders are GUARANTEED space available except for dates listed on the back of the card which include dates surrounding Thanksgiving and Christmas.
Security
A: While Extra Car Airport Parking is staffed 24 hours a day, as a Valet Parking facility, we cannot be responsible for belongings left in your car. As with all parking situations, if you want to guarantee the security of your items, please do not leave them in your car.
A: If you find damage on your vehicle that you feel occurred while parked at our facility, report it to an employee prior to leaving the property. You will be provided with a customer claim form to complete, a detailed investigation will be performed, and you will be contacted by our corporate insurance claims department. If you do not report the damage before leaving the property, we are not liable for the damage.
Accessibility
A: Of course, we have several options to provide accomodations for our guests with special needs. If you have a need for accomodation, please call or email ahead of arrival to arrange for accomodations (email reservations@extracar.com). Additional information regarding accessibility within the airport can be found through the Port of Seattle’s website: https://www.portseattle.org/careers/accessibility.